Useful Local Services in Hebburn
Convenient services · Friendly local team
Useful Local Services in Hebburn
North East Pet Shop offers much more than pet food and supplies. Visit our Hebburn store for Amazon parcel collection, PayPoint banking and bill services, Royal Mail QR label printing, free pet weighing and other useful local services.
We are conveniently located on Victoria Industrial Estate and welcome customers from Hebburn, Jarrow, Pelaw, Bill Quay, Wardley, Felling, South Shields and the surrounding Tyne and Wear area.
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Everyday Local Services at North East Pet Shop
Pop in while shopping for your pets or visit us specifically for one of the services below. Third-party services remain subject to the provider’s eligibility rules, limits and system availability, so please message us before travelling if you are unsure.
📦 Amazon Hub Counter in Hebburn
Collect eligible Amazon orders from our staffed Amazon Hub Counter during normal shop opening hours.
Select North East Pet Shop as your pickup point during Amazon checkout when it is offered. Amazon will send a notification when your parcel is ready for collection.
What to bring: Your Amazon pickup barcode or collection code, along with any identification Amazon asks you to provide.
Please note that we can only accept an Amazon return when Amazon specifically directs the return to our counter and supplies the correct return barcode or QR code.
💳 PayPoint Banking and Cash Services
Use supported PayPoint BankLocal services at North East Pet Shop for eligible cash withdrawals, balance checks and cash deposits.
The method available may depend on your bank. Some deposits use a barcode generated inside your mobile banking app, while others may use your bank card.
What to bring: Your bank card, mobile phone with the correct banking-app barcode or the instructions supplied by your bank.
Eligibility, deposit limits, withdrawal limits and any charges are determined by your bank or the PayPoint service.
⚡ Bill Payments and Energy Top-Ups
Pay supported household bills and top up compatible gas or electricity keys and cards at our PayPoint counter.
What to bring: Your bill, payment barcode, payment card, energy key, meter card or voucher supplied by your service provider.
Available services depend on the bill provider and the payment method shown on your bill or account.
🏷️ Royal Mail QR Label Printing in Hebburn
No printer at home? Bring an eligible Royal Mail QR code to North East Pet Shop and we can print the postage label for you.
The QR code is normally supplied in your confirmation email after purchasing an eligible Royal Mail Labels to Go service.
What to bring: The Royal Mail QR code displayed clearly on your phone and your parcel securely packaged and ready for the label.
A standard PDF label, screenshot of a normal barcode or QR code issued by another courier may not be compatible. Message us before travelling if you are unsure.
⚖️ Free Pet Weighing in Store
Keep an eye on your pet’s weight using our free in-store pet weighing station.
Dogs, cats, rabbits and other suitable pets are welcome. Regular weight checks can make it easier to notice changes and monitor your pet’s progress.
What to bring: Your pet safely restrained, on a secure lead or inside a suitable carrier. A normal weighing visit does not usually require an appointment.
💙 Quiet Shopping Hour for Nervous or Reactive Dogs
Book private time inside the shop for a calmer shopping experience with a nervous, shy or reactive dog.
The appointment gives you and your dog space to browse, try on harnesses or coats and speak to our team without the usual customer traffic.
Book a Quiet Shopping Hour appointment
🦮 Dog Harness and Coat Fitting
Bring your dog into the shop and our team will help you find a comfortable harness or coat fit.
Trying products in person can help prevent slipping, rubbing and restricted movement. Product sizes and styles vary, so message us first if you need something specific.
What to bring: Your dog on a secure lead and, where useful, their current harness or measurements.
Local Services Near Hebburn, Jarrow and Pelaw
North East Pet Shop is based at Unit 8, Victoria Industrial Estate in Hebburn. Our location is convenient for people travelling from Hebburn, Jarrow, Pelaw, Bill Quay, Wardley, Felling, South Shields and nearby areas.
You can combine parcel collection, PayPoint banking or Royal Mail label printing with a visit for pet food, treats, toys and everyday pet supplies.
Frequently Asked Questions
Can I collect an Amazon parcel from North East Pet Shop?
Yes, when North East Pet Shop appears as an available Amazon pickup point for your order. Select the shop during checkout, wait for Amazon’s ready-to-collect notification and bring the collection barcode or code.
Do you accept every Amazon return?
No. Amazon controls which return options are offered for each order. We can only accept a return when Amazon specifically names our counter and supplies the correct return code.
Can I withdraw or deposit cash through PayPoint?
Eligible customers can use supported PayPoint services for cash withdrawals, balance checks and cash deposits. The available method and limits depend on your bank and account.
Can you print any Royal Mail label from my phone?
We can print labels from eligible Royal Mail Labels to Go QR codes. A standard PDF label, ordinary barcode or QR code issued for another courier may not work.
Is the pet weighing station free?
Yes, our in-store pet weighing station is free to use. Your pet should be safely restrained, on a lead or inside a suitable carrier.
How do I arrange a quiet shopping hour?
Book the Quiet Shopping Hour Appointment through our website. This reserves private time for your dog and allows our team to prepare the shop before you arrive.
Where is North East Pet Shop?
We are at Unit 8, Victoria Industrial Estate, Hebburn, NE31 1UB.
Opening hours:
Monday to Friday: 9:30am–6pm
Saturday: 9:30am–4pm
Sunday: Closed
Not Sure Whether Your Service or Barcode Is Supported?
Send us a quick message before making the journey and our team will check what we can.
